Resource Directory

Ottawa Rape Crisis Centre
Listing Category
Short Description
Ottawa Rape Crisis Centre – 24/7 crisis line for survivors of sexual assault.
Phone
613-562-2333
Address
Ottawa, ON
City
Ottawa
Service Type
Crisis Support
Service Hours
24/7
Eligibility Criteria
Survivors of sexual assault
Languages Spoken
English;French
Available Services
Crisis Support
Nelson House
Listing Title
Listing Category
Short Description
Nelson House – Emergency shelter for women and children fleeing abuse.
Phone
613-225-3129
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Domestic Violence Support
Service Hours
24/7
Eligibility Criteria
Women and children fleeing abuse
Languages Spoken
English;French
Available Services
Domestic Violence Support
Distress Centre of Ottawa and Region
Listing Category
Short Description
Distress Centre of Ottawa and Region – 24/7 confidential bilingual distress and crisis line. Emotional support, suicide intervention, and referrals.
Phone
613-238-3311 (Distress) or 613-722-6914 (Mental Health Crisis Line)
Address
Postal Box 3457 Station C
Ottawa, ON K1Y 4J6
City
Ottawa
Service Type
Crisis Support
Service Hours
24/7
Eligibility Criteria
Anyone in distress (all ages)
Languages Spoken
English;French
Available Services
Crisis Support
Mental Health Crisis Line (Champlain)
Listing Category
Short Description
Mental Health Crisis Line – 24/7 bilingual crisis line for ages 16+ in Ottawa and surrounding counties. Access to mental health crisis team.
Phone
613-722-6914 or 1-866-996-0991
Address
Ottawa and Eastern Ontario
City
Ottawa
Service Type
Crisis Support
Service Hours
24/7
Eligibility Criteria
Individuals 16 years and older
Languages Spoken
English;French
Available Services
Crisis Support
Carling Family Shelter
Listing Category
Short Description
Carling Family Shelter – Emergency shelter for families in Ottawa.
Phone
613-820-9909
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Families experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Chrysalis House
Listing Title
Listing Category
Short Description
Chrysalis House – Emergency shelter and 24/7 crisis line for women and children fleeing partner violence.
Phone
613-591-5901 (TTY 613-591-8912)
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Domestic Violence Support
Service Hours
24/7
Eligibility Criteria
Women and children fleeing partner violence
Languages Spoken
English;French
Available Services
Domestic Violence Support
Interval House of Ottawa
Listing Category
Short Description
Interval House – Emergency shelter and crisis line for women survivors of partner violence and their children.
Phone
613-234-5181
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Domestic Violence Support
Service Hours
24/7
Eligibility Criteria
Women and children fleeing partner violence
Languages Spoken
English;French
Available Services
Domestic Violence Support
Cornerstone Emergency Shelter (Women)
Listing Category
Short Description
Cornerstone – Supportive housing and emergency shelter for houseless women. 24/7 crisis line available.
Phone
613-237-4669 ext 300
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Youth Services Bureau – Young Men’s Emergency Shelter
Listing Category
Short Description
YSB Young Men's Emergency Shelter – Emergency shelter for young men. Crisis support available 24/7.
Phone
613-907-8975 or crisis 613-260-2360 or 1-877-377-7775
Address
35 Waller St (and other YSB locations)
Ottawa, ON
K1N 7G4
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Young men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Youth Services Bureau – Young Women’s Emergency Shelter
Listing Category
Short Description
YSB Young Women's Emergency Shelter – Emergency shelter for young women. 24/7 crisis line available.
Phone
613-789-8220 or crisis 613-260-2360 or 1-877-377-7775
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Young women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
The Ottawa Mission – Men’s Emergency Shelter
Listing Category
Short Description
The Ottawa Mission – Emergency shelter for adult men. Meals, clothing, counselling, case management, and day services available.
Phone
613-234-1144
Address
35 Waller St
Ottawa, ON K1N 7G4
K1N 7G4
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Salvation Army Ottawa Booth Centre
Listing Category
Short Description
Salvation Army Ottawa Booth Centre – Supportive emergency housing for men. Meals, clothing, counselling, case management and referrals.
Phone
613-241-1573
Address
171 George St
Ottawa, ON K1N 5W5
K1N 5W5
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shepherds of Good Hope – Emergency Men’s Shelter
Listing Category
Short Description
Shepherds of Good Hope Emergency Men's Shelter – 110-bed emergency shelter providing basic needs, case management and housing support.
Phone
613-688-2929 ext 3
Address
256 King Edward Ave
Ottawa, ON K1N 7M1
K1N 7M1
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shepherds of Good Hope – Emergency Women’s Shelter
Listing Category
Short Description
Shepherds of Good Hope Emergency Women's Shelter – Safe shelter for women with coordinated care, case management and psychiatric/medical support.
Phone
613-688-2929 ext 324
Address
256 King Edward Ave
Ottawa, ON K1N 7M1
K1N 7M1
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
PLEO – Parents Lifeline of Eastern Ontario
Listing Category
Short Description
PLEO – Free peer-support service for parents/caregivers of children and youth (0–25) facing mental health or addiction issues. Weekday helpline, support groups, and one-on-one peer support.
Phone
613-321-3211 or 1-855-775-7005
Address
1554 Carling Ave, Suite M064
Ottawa, ON K1Z 7M4
K1Z 7M4
City
Ottawa
Service Type
Crisis Support
Service Hours
Mon-Fri 9:00 am to 7:00 pm
Eligibility Criteria
Parents or caregivers of a child up to age 25 dealing with mental health and/or addictions challenges
Languages Spoken
English;French
Available Services
Crisis Support

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