Resource Directory

Harm Reduction & Safer Supply – Ottawa
Listing Category
Short Description
Harm reduction services in Ottawa – Needle distribution, safer inhalation equipment and related supports via community health centres and Ottawa Public Health.
Phone
311 or Ottawa Public Health
Address
Multiple locations across Ottawa
City
Ottawa
Service Type
Harm Reduction Services
Service Hours
Varies by site
Eligibility Criteria
People who use substances
Languages Spoken
English;French
Available Services
Harm Reduction Services
Ontario Works – Ottawa
Listing Category
Short Description
Ontario Works Ottawa – Income and employment support for people in financial need. Apply online or through the City.
Phone
311 or 613-580-2400
Address
Ottawa, ON
City
Ottawa
Service Type
Ontario Works Offices
Service Hours
Contact for hours
Eligibility Criteria
People in financial need meeting OW criteria
Languages Spoken
English;French
Available Services
Ontario Works Offices
ODSP – Ottawa
Listing Title
Listing Category
Short Description
Ontario Disability Support Program (ODSP) – Income support for people with disabilities in Ottawa.
Phone
1-800-267-8097 or local office via 211
Address
Ottawa, ON
City
Ottawa
Service Type
ODSP Offices
Service Hours
Contact for hours
Eligibility Criteria
People with disabilities meeting ODSP criteria
Languages Spoken
English;French
Available Services
ODSP Offices
CMHA Ottawa
Listing Title
Short Description
Canadian Mental Health Association Ottawa – Community mental health supports, information and programs.
Phone
Contact via website or 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Mental Health & Counselling
Service Hours
Contact for hours
Eligibility Criteria
Individuals seeking mental health support
Languages Spoken
English;French
Available Services
Mental Health & Counselling
Ottawa Public Health – Find Your Way Resource Guide
Listing Category
Short Description
Ottawa Public Health – Community resource guide covering shelters, crisis lines, food, harm reduction and more.
Phone
613-580-6744 or 311
Address
Ottawa, ON
City
Ottawa
Service Type
Public Health Units
Service Hours
Contact for hours
Eligibility Criteria
General public
Languages Spoken
English;French
Available Services
Public Health Units
Minwaashin Lodge – Indigenous Women’s Support Centre
Listing Category
Short Description
Minwaashin Lodge – Indigenous women's support centre offering culturally appropriate services, including support for survivors of violence.
Phone
613-741-5590
Address
Ottawa, ON
City
Ottawa
Service Type
Indigenous Services
Service Hours
Contact for hours
Eligibility Criteria
Indigenous women and families
Languages Spoken
English
Available Services
Indigenous Services
Tungasuvvingat Inuit
Listing Title
Listing Category
Short Description
Tungasuvvingat Inuit – Inuit-specific services in Ottawa including food security and community supports.
Phone
613-749-4500
Address
282 Dupuis St
Ottawa, ON K1L 7H9
K1L 7H9
City
Ottawa
Service Type
Indigenous Services
Service Hours
Contact for hours
Eligibility Criteria
Inuit community members
Languages Spoken
English;Inuktitut
Available Services
Indigenous Services
Community Legal Services of Ottawa
Listing Category
Short Description
Community Legal Services of Ottawa – Free legal help for low-income residents on housing, income support, immigration, employment and more. Three locations.
Phone
613-733-0140
Address
1 Nicholas Street, Suite 422 (Downtown)
Also South and West locations
K1N 7B7
City
Ottawa
Service Type
Legal Clinics
Service Hours
Mon-Wed 8:30am-4:30pm; Thu 8:30am-12pm; Fri 8:30am-4:30pm
Eligibility Criteria
Low-income residents of Ottawa (OW/ODSP automatic eligibility)
Languages Spoken
English;French;interpretation available
Available Services
Legal Clinics
Clinique juridique francophone d’Ottawa
Listing Category
Short Description
Clinique juridique francophone d'Ottawa – Free legal services in French for low-income French-speaking residents of Ottawa.
Phone
613-744-2892 or 1-877-500-4508
Address
290 Dupuis Street
Ottawa, ON K1L 1A2
K1L 1A2
City
Ottawa
Service Type
Legal Clinics
Service Hours
Mon-Fri 8:30am-4:30pm
Eligibility Criteria
Low-income French-speaking residents of Ottawa
Languages Spoken
French
Available Services
Legal Clinics
University of Ottawa Community Legal Clinic
Listing Category
Short Description
UOttawa Community Legal Clinic – Student legal aid clinic offering free legal services to low-income community members under lawyer supervision.
Phone
613-562-5600
Address
538-540 King Edward Avenue
Ottawa, ON K1N 6N5
K1N 6N5
City
Ottawa
Service Type
Legal Clinics
Service Hours
Contact for hours
Eligibility Criteria
Low-income community members
Languages Spoken
English;French
Available Services
Legal Clinics
Social Housing Registry of Ottawa
Listing Category
Short Description
The Social Housing Registry of Ottawa – Centralized wait list for rent-geared-to-income (RGI) and social housing in Ottawa.
Phone
613-526-2088
Address
Suite 110, 240 Catherine Street
Ottawa, ON K2P 2G8
K2P 2G8
City
Ottawa
Service Hours
Mon Wed Thu Fri 8:30am-4:30pm; Tue 1pm-4:30pm
Eligibility Criteria
Low-income households meeting income limits for RGI
Ottawa Food Bank
Listing Title
Listing Category
Short Description
Ottawa Food Bank – Network of 70+ member agencies providing emergency food across Ottawa. Call 311 or use the postal-code finder for your nearest location.
Phone
613-745-7001 or 311
Address
2001 Bantree St
Ottawa, ON K1B 4X3
K1B 4X3
City
Ottawa
Service Type
Food Banks & Meals
Service Hours
Varies by member agency
Eligibility Criteria
Anyone in need of food assistance
Languages Spoken
English;French
Available Services
Food Banks & Meals
Housing Help – Ottawa
Listing Category
Short Description
Housing Help – Free housing search, eviction prevention and tenant rights support for low- to moderate-income people in west Ottawa wards.
Phone
613-563-4532
Address
1335 Carling Ave, Unit 214
Ottawa, ON K1Z 8N8
K1Z 8N8
City
Ottawa
Service Type
Housing Help Centres
Service Hours
Contact for hours
Eligibility Criteria
Low- to moderate-income residents in served wards
Languages Spoken
English;French
Available Services
Housing Help Centres
Action Housing – Ottawa
Listing Category
Short Description
Action Housing – Housing help and eviction prevention for clients living east of the Rideau Canal in Ottawa.
Phone
613-562-8219
Address
214 Montreal Road, Unit 202
Ottawa, ON K1L 8L8
K1L 8L8
City
Ottawa
Service Type
Housing Help Centres
Service Hours
Contact for hours
Eligibility Criteria
Low- to moderate-income residents east of Rideau Canal
Languages Spoken
English;French
Available Services
Housing Help Centres
Youth Services Bureau 24/7 Crisis Line
Listing Category
Short Description
YSB 24/7 Crisis Line – Crisis support for children and youth 18 and under, plus parents/caregivers concerned about a young person.
Phone
613-260-2360 or 1-877-377-7775
Address
Ottawa
Listing Tags
City
Ottawa
Service Type
Crisis Support
Service Hours
24/7
Eligibility Criteria
Youth 18 and under and their caregivers
Languages Spoken
English;French
Available Services
Crisis Support

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