Resource Directory

Harm Reduction Sites – Ottawa Network
Listing Category
Short Description
Harm reduction and safer supply sites across Ottawa.
Phone
311
Address
Multiple locations – Ottawa
City
Ottawa
Service Type
Harm Reduction Services
Service Hours
Varies by site
Eligibility Criteria
People who use substances
Languages Spoken
English;French
Available Services
Harm Reduction Services
Rent Supplements & Housing Benefits – Ottawa
Listing Category
Short Description
Rent supplements and housing benefits available in Ottawa.
Phone
311 or 613-526-2088
Address
Ottawa, ON
City
Ottawa
Service Type
Rent & Utility Help
Service Hours
Contact for hours
Eligibility Criteria
Eligible low-income households
Languages Spoken
English;French
Available Services
Rent & Utility Help
ID Clinics & Document Help – Ottawa
Listing Category
Short Description
Help obtaining birth certificates, health cards and photo ID in Ottawa.
Phone
211
Address
Ottawa, ON
City
Ottawa
Service Type
ID & Documentation Help
Service Hours
Varies
Eligibility Criteria
People needing ID or documents
Languages Spoken
English;French
Available Services
ID & Documentation Help
Cornerstone Housing for Women – Programs
Listing Category
Short Description
Cornerstone – Emergency shelter and supportive housing for women.
Phone
613-237-4669
Address
Ottawa, ON
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7 crisis line
Eligibility Criteria
Women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Housing First Ottawa
Listing Title
Listing Category
Short Description
Housing First programs in Ottawa – Housing-focused case management to end homelessness.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Rapid Rehousing Services
Service Hours
Varies by provider
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Rapid Rehousing Services
Coordinated Access – Ottawa
Short Description
Coordinated Access Ottawa – System for matching people experiencing homelessness to housing and supports.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7 via 311
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Shelter Intake & Assessment Centres
Shepherds of Good Hope – Housing Programs
Listing Category
Short Description
Shepherds of Good Hope Housing Programs – Transitional and supportive housing options.
Phone
613-688-2929
Address
Ottawa, ON
City
Ottawa
Service Type
Transitional Housing
Service Hours
Contact for hours
Eligibility Criteria
People exiting homelessness
Languages Spoken
English;French
Available Services
Transitional Housing
YSB Mental Health Services
Short Description
Youth Services Bureau Mental Health Services – Counselling, walk-in clinic and intensive supports for youth.
Phone
613-562-3004
Address
1355 Bank Street, Suite 300
Ottawa, ON
City
Ottawa
Service Type
Mental Health & Counselling
Service Hours
Contact for hours
Eligibility Criteria
Youth and families
Languages Spoken
English;French
Available Services
Mental Health & Counselling
YSB Emergency Housing & Shelters
Listing Category
Short Description
YSB Emergency Housing – Young men’s and young women’s emergency shelters plus supportive housing.
Phone
613-260-2360 (crisis) or 613-729-1000
Address
Ottawa, ON
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7 crisis line
Eligibility Criteria
Youth experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Ottawa Mission – Addiction & Trauma Services
Short Description
Ottawa Mission Addiction & Trauma Services – Day program, Hope Program and residential treatment options.
Phone
613-234-1144
Address
35 Waller Street
Ottawa, ON K1N 7G4
K1N 7G4
City
Ottawa
Service Type
Addiction & Recovery Services
Service Hours
Contact for program hours
Eligibility Criteria
People seeking addiction or trauma support
Languages Spoken
English;French
Available Services
Addiction & Recovery Services
Newcomer Settlement Services – Ottawa
Listing Category
Short Description
Newcomer and refugee settlement services in Ottawa – Orientation, language, employment and housing navigation.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Newcomer & Refugee Help
Service Hours
Varies by agency
Eligibility Criteria
Immigrants, newcomers and refugees
Languages Spoken
English;French;multiple
Available Services
Newcomer & Refugee Help
Ottawa Community Loan Fund
Short Description
Ottawa Community Loan Fund – Micro-loans and financial supports for people facing barriers.
Phone
Contact via 211
Address
Ottawa, ON
City
Ottawa
Service Type
Financial Assistance & Benefits
Service Hours
Contact for hours
Eligibility Criteria
People facing financial barriers
Languages Spoken
English;French
Available Services
Financial Assistance & Benefits
CMHA Ottawa – Additional Programs
Short Description
CMHA Ottawa – Additional community mental health programs and peer supports.
Phone
Contact via website or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Mental Health & Counselling
Service Hours
Contact for hours
Eligibility Criteria
People seeking mental health support
Languages Spoken
English;French
Available Services
Mental Health & Counselling
Ottawa Salus
Listing Title
Short Description
Ottawa Salus – Supportive housing and mental health services.
Phone
Contact via 211
Address
Ottawa, ON
City
Ottawa
Service Type
Mental Health & Counselling
Service Hours
Contact for hours
Eligibility Criteria
People with mental health challenges
Languages Spoken
English;French
Available Services
Mental Health & Counselling
Youth Justice Services – Ottawa
Listing Category
Short Description
Youth justice and related supports in Ottawa – Including YSB justice programs and community partners.
Phone
613-729-1000 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Youth & Family Services
Service Hours
Varies
Eligibility Criteria
Youth involved with the justice system
Languages Spoken
English;French
Available Services
Youth & Family Services

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