Resource Directory

Kids Help Phone
Listing Title
Listing Category
Short Description
Kids Help Phone – 24/7 national support for children and youth.
Phone
1-800-668-6868 or text CONNECT to 686868
Address
Canada-wide
Listing Tags
City
Ottawa
Service Type
Crisis Lines
Service Hours
24/7
Eligibility Criteria
Children and youth
Languages Spoken
English;French
Available Services
Crisis Lines
Talk4Healing
Listing Title
Listing Category
Short Description
Talk4Healing – 24/7 helpline for Indigenous women in Ontario.
Phone
1-855-554-4325
Address
Ontario-wide
City
Ottawa
Service Type
Indigenous Services
Service Hours
24/7
Eligibility Criteria
Indigenous women
Languages Spoken
English;French;Indigenous languages
Available Services
Indigenous Services
311 Ottawa – Shelter & Emergency Housing Intake
Short Description
311 – Primary phone number for emergency shelter placement and housing information in Ottawa.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7
Eligibility Criteria
Anyone needing emergency shelter
Languages Spoken
English;French
Available Services
Shelter Intake & Assessment Centres
988 Suicide Crisis Helpline
Listing Category
Short Description
988 – Canada-wide 24/7 suicide crisis helpline. Call or text 988.
Phone
988
Address
Canada-wide
Listing Tags
City
Ottawa
Service Type
24/7 Crisis Services
Service Hours
24/7
Eligibility Criteria
Anyone in crisis or concerned about suicide
Languages Spoken
English;French
Available Services
24/7 Crisis Services
City of Ottawa – Housing Services
Short Description
City of Ottawa Housing Services – Central coordination of emergency shelter, housing support and related programs.
Phone
311 or 613-580-2400
Address
100 Constellation Drive
Ottawa, ON
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7 via 311
Eligibility Criteria
People experiencing or at risk of homelessness
Languages Spoken
English;French
Available Services
Shelter Intake & Assessment Centres
Additional Crisis Lines – Ottawa
Listing Category
Short Description
Additional crisis lines serving Ottawa residents.
Phone
988 or 211
Address
Ottawa / Ontario-wide
Listing Tags
City
Ottawa
Service Type
Crisis Lines
Service Hours
24/7
Eligibility Criteria
Anyone in crisis
Languages Spoken
English;French
Available Services
Crisis Lines
Street Outreach Network – Ottawa
Short Description
Street outreach teams and mobile supports in Ottawa.
Phone
311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Outreach & Street Services
Service Hours
Varies
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Outreach & Street Services
Employment Programs Network – Ottawa
Listing Category
Short Description
Employment and job programs across Ottawa for youth, newcomers and people with barriers.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Employment & Job Programs
Service Hours
Varies
Eligibility Criteria
Job seekers
Languages Spoken
English;French
Available Services
Employment & Job Programs
Immigrant & Settlement Services Network
Listing Category
Short Description
Immigrant and settlement services network in Ottawa.
Phone
211
Address
Ottawa, ON
City
Ottawa
Service Type
Immigrant Settlement Help
Service Hours
Varies
Eligibility Criteria
Immigrants and newcomers
Languages Spoken
English;French;multiple
Available Services
Immigrant Settlement Help
Tenant Rights & Advocacy Network
Listing Category
Short Description
Tenant rights and advocacy supports in Ottawa.
Phone
211 or 613-563-4532
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Tenant Advocacy
Service Hours
Varies
Eligibility Criteria
Tenants
Languages Spoken
English;French
Available Services
Tenant Advocacy
LGBTQ+ Supports – Ottawa Network
Listing Category
Short Description
LGBTQ+ affirming counselling, peer support and health services in Ottawa.
Phone
211
Address
Ottawa, ON
City
Ottawa
Service Type
LGBTQ+ Support Services
Service Hours
Varies
Eligibility Criteria
LGBTQ+ individuals and allies
Languages Spoken
English;French
Available Services
LGBTQ+ Support Services
Seniors Supports Network – Ottawa
Listing Category
Short Description
Seniors supports in Ottawa including the Seniors Safety Line and community programs.
Phone
1-866-299-1011 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Seniors & Eldercare
Service Hours
Seniors Safety Line 24/7
Eligibility Criteria
Seniors and older adults
Languages Spoken
English;French
Available Services
Seniors & Eldercare
Parenting Supports – Ottawa
Listing Category
Short Description
Parenting support programs including PLEO and community resources.
Phone
613-321-3211 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Parenting Support
Service Hours
Varies
Eligibility Criteria
Parents and caregivers
Languages Spoken
English;French
Available Services
Parenting Support
Clothing Banks – Ottawa Network
Listing Category
Short Description
Clothing banks and free clothing programs across Ottawa.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Clothing Banks
Service Hours
Varies
Eligibility Criteria
People in need of clothing
Languages Spoken
English;French
Available Services
Clothing Banks
Emergency & Low-Cost Dental – Ottawa
Listing Category
Short Description
Emergency and low-cost dental options in Ottawa.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Dental Clinics
Service Hours
Varies
Eligibility Criteria
People with urgent dental needs
Languages Spoken
English;French
Available Services
Emergency Dental Clinics

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