Resource Directory

Ottawa Innercity Ministries
Short Description
Ottawa Innercity Ministries – Christian charity serving people experiencing poverty and homelessness downtown.
Phone
613-237-6031
Address
391 Gladstone Avenue
Ottawa, ON K2P 0Y9
K2P 0Y9
Listing Tags
City
Ottawa
Service Type
Outreach & Street Services
Service Hours
Contact for hours
Eligibility Criteria
People experiencing poverty or homelessness
Languages Spoken
English
Available Services
Outreach & Street Services
Community Legal Services of Ottawa – Downtown
Listing Category
Short Description
CLS Ottawa Downtown – Free legal help for low-income residents (housing, OW/ODSP, immigration).
Phone
613-241-7008
Address
1 Nicholas Street, Suite 422
Ottawa, ON
K1N 7B7
City
Ottawa
Service Type
Legal Clinics
Service Hours
Contact for intake
Eligibility Criteria
Low-income residents of Ottawa (OW/ODSP automatic)
Languages Spoken
English;French
Available Services
Legal Clinics
Community Legal Services of Ottawa – South
Listing Category
Short Description
CLS Ottawa South – Free legal help (housing, benefits, immigration).
Phone
613-733-0140
Address
1355 Bank Street, Suite 406
Ottawa, ON
City
Ottawa
Service Type
Legal Clinics
Service Hours
Contact for intake
Eligibility Criteria
Low-income residents of Ottawa
Languages Spoken
English;French
Available Services
Legal Clinics
Ottawa Hand in Hand
Listing Title
Short Description
Ottawa Hand in Hand – City recreation and culture fee support for low-income residents.
Phone
311
Address
Ottawa, ON (apply at recreation facilities or Client Service Centres)
City
Ottawa
Service Hours
Contact recreation facilities or 311
Eligibility Criteria
Low-income Ottawa residents (OW, ODSP, Child Care Subsidy, GIS, LICO, etc.)
Essential Health and Social Supports (EHSS)
Short Description
EHSS – Help with urgent dental, glasses, rent/utility arrears and essential health items.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Financial Assistance & Benefits
Service Hours
Contact 311
Eligibility Criteria
Low-income Ottawa residents with limited savings
Languages Spoken
English;French
Available Services
Financial Assistance & Benefits
Highjinx Community Pantry & Meals
Listing Category
Short Description
Highjinx community pantry and meals – food shared daily, no paperwork.
Phone
613-864-4289 or 613-298-8302
Address
290 Kent Street
Ottawa, ON K2P 2A4
K2P 2A4
Listing Tags
City
Ottawa
Service Type
Food Banks & Meals
Service Hours
Tue-Sat 12 noon-5 pm
Eligibility Criteria
No restrictions
Languages Spoken
English
Available Services
Food Banks & Meals
Highjinx Furniture Bank
Listing Category
Short Description
Highjinx Furniture Bank – housewares and small furniture freely with dignity, no paperwork.
Phone
613-864-4289 or 613-298-8302
Address
290 Kent Street
Ottawa, ON K2P 2A4
K2P 2A4
City
Ottawa
Service Type
Clothing Banks
Service Hours
Tue-Sat 12 noon-5 pm
Eligibility Criteria
No restrictions
Languages Spoken
English
Available Services
Clothing Banks
Highjinx
Listing Title
Short Description
Highjinx – Community hub, food pantry, furniture bank and neighbour support with no paperwork.
Phone
613-864-4289 or 613-298-8302
Address
290 Kent Street
Ottawa, ON K2P 2A4
K2P 2A4
City
Ottawa
Service Type
Outreach & Street Services
Service Hours
Tue-Sat 12 noon-5 pm (call to confirm)
Eligibility Criteria
No restrictions
Languages Spoken
English
Available Services
Outreach & Street Services
ConnexOntario
Listing Title
Short Description
24/7 information and referral for addiction, mental health and problem gambling services.
Phone
1-866-531-2600
Address
Ontario-wide
City
Ottawa
Service Type
Addiction & Recovery Services
Service Hours
24/7
Eligibility Criteria
Anyone seeking addiction or mental health resources
Languages Spoken
English;French
Available Services
Addiction & Recovery Services
Ottawa Public Health
Listing Title
Listing Category
Short Description
Public health services, resource guides and community health navigation.
Phone
613-580-6744 or 311
Address
Ottawa, ON
City
Ottawa
Service Type
Public Health Units
Service Hours
Contact for hours
Eligibility Criteria
General public
Languages Spoken
English;French
Available Services
Public Health Units
Youth Services Bureau of Ottawa
Listing Category
Short Description
Comprehensive youth and family supports including crisis, shelter, counselling and employment.
Phone
613-729-1000 or crisis 613-260-2360
Address
2675 Queensview Drive, Ottawa, ON K2B 8K2
K2B 8K2
Listing Tags
City
Ottawa
Service Type
Youth & Family Services
Service Hours
Crisis 24/7
Eligibility Criteria
Youth and families
Languages Spoken
English;French
Available Services
Youth & Family Services
Distress Centre of Ottawa and Region
Listing Category
Short Description
24/7 bilingual distress and crisis line.
Phone
613-238-3311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
24/7 Crisis Services
Service Hours
24/7
Eligibility Criteria
Anyone in distress
Languages Spoken
English;French
Available Services
24/7 Crisis Services
Ontario Works – Ottawa
Listing Category
Short Description
Income and employment support for people in financial need.
Phone
311 or 613-580-2400
Address
Ottawa, ON
City
Ottawa
Service Type
Ontario Works Offices
Service Hours
Contact for hours
Eligibility Criteria
People in financial need meeting OW criteria
Languages Spoken
English;French
Available Services
Ontario Works Offices
ODSP – Ottawa
Listing Title
Listing Category
Short Description
Income support for people with disabilities.
Phone
1-800-267-8097 or 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
ODSP Offices
Service Hours
Contact for hours
Eligibility Criteria
People with disabilities meeting ODSP criteria
Languages Spoken
English;French
Available Services
ODSP Offices
Social Housing Registry of Ottawa
Listing Category
Short Description
Centralized wait list for rent-geared-to-income and social housing.
Phone
613-526-2088
Address
Suite 110, 240 Catherine Street, Ottawa, ON K2P 2G8
K2P 2G8
Listing Tags
City
Ottawa
Service Type
Affordable Housing
Service Hours
Mon Wed Thu Fri 8:30am-4:30pm; Tue 1pm-4:30pm
Eligibility Criteria
Low-income households meeting income limits
Languages Spoken
English;French
Available Services
Affordable Housing

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