Resource Directory

Listing Category
Short Description
Newcomer and refugee supports in Ottawa – Settlement, housing and orientation services.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Newcomer & Refugee Help
Service Hours
Varies
Eligibility Criteria
Newcomers and refugees
Languages Spoken
English;French;multiple
Available Services
Newcomer & Refugee Help
Police & Crisis Intervention – Ottawa
Short Description
Ottawa Police and crisis intervention resources – Including specialized sections and mental health crisis response.
Phone
911 (emergency) or 613-236-1222 (non-emergency)
Address
Ottawa, ON
City
Ottawa
Service Type
Police & Crisis Intervention
Service Hours
24/7 for emergency
Eligibility Criteria
General public / crisis situations
Languages Spoken
English;French
Available Services
Police & Crisis Intervention
Addiction & Recovery Services – Ottawa
Short Description
Addiction and recovery services in Ottawa – Assessment, treatment and harm reduction pathways.
Phone
1-866-531-2600 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Addiction & Recovery Services
Service Hours
Varies; ConnexOntario 24/7
Eligibility Criteria
People seeking addiction or recovery support
Languages Spoken
English;French
Available Services
Addiction & Recovery Services
Parenting Support Programs – Ottawa
Listing Category
Short Description
Parenting support programs in Ottawa – Including PLEO and other family/parenting resources.
Phone
211 or PLEO 613-321-3211
Address
Ottawa, ON
City
Ottawa
Service Type
Parenting Support
Service Hours
Varies
Eligibility Criteria
Parents and caregivers
Languages Spoken
English;French
Available Services
Parenting Support
Seniors Day Programs & Supports – Ottawa
Listing Category
Short Description
Seniors day programs and community supports in Ottawa.
Phone
211 or 1-866-299-1011
Address
Ottawa, ON
City
Ottawa
Service Type
Seniors & Eldercare
Service Hours
Varies
Eligibility Criteria
Seniors and older adults
Languages Spoken
English;French
Available Services
Seniors & Eldercare
Mobile Outreach Units – Ottawa
Listing Category
Short Description
Mobile outreach services in Ottawa – Street outreach and mobile teams connecting people to shelter and supports.
Phone
311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Mobile Outreach Units
Service Hours
Varies
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Mobile Outreach Units
ID & Documentation Help – Ottawa
Listing Category
Short Description
Help obtaining ID and documents in Ottawa – Birth certificates, health cards, ID replacement.
Phone
211
Address
Ottawa, ON
City
Ottawa
Service Type
ID & Documentation Help
Service Hours
Varies
Eligibility Criteria
People needing ID or documents
Languages Spoken
English;French
Available Services
ID & Documentation Help
Clothing Banks & Free Clothing – Ottawa
Listing Category
Short Description
Clothing banks and free clothing programs in Ottawa – Available through shelters, churches and community agencies.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Clothing Banks
Service Hours
Varies
Eligibility Criteria
People in need of clothing
Languages Spoken
English;French
Available Services
Clothing Banks
YSB Employment Programs
Listing Category
Short Description
Youth Services Bureau Employment Programs – Job search and employment supports for youth.
Phone
613-729-1000
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Employment & Job Programs
Service Hours
Contact for hours
Eligibility Criteria
Youth
Languages Spoken
English;French
Available Services
Employment & Job Programs
Housing First Programs – Ottawa
Listing Category
Short Description
Housing First programs in Ottawa – Housing-focused case management to help people move from homelessness into permanent housing.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Rapid Rehousing Services
Service Hours
Varies by provider
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Rapid Rehousing Services
Transitional Housing – Ottawa
Listing Category
Short Description
Transitional housing options in Ottawa – Time-limited housing with supports as a bridge to permanent housing.
Phone
311 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Transitional Housing
Service Hours
Varies
Eligibility Criteria
People exiting homelessness or shelters who meet program criteria
Languages Spoken
English;French
Available Services
Transitional Housing
Legal Aid Ontario – Ottawa District Office
Listing Category
Short Description
Legal Aid Ontario Ottawa – Certificates for eligible clients needing a lawyer for serious civil or criminal matters.
Phone
613-238-7931
Address
275 Slater St, Suite 1101
Ottawa, ON K1P 5H9
K1P 5H9
Listing Tags
City
Ottawa
Service Type
Legal Aid & Advocacy
Service Hours
Contact for hours
Eligibility Criteria
Low-income people meeting LAO financial criteria
Languages Spoken
English;French
Available Services
Legal Aid & Advocacy
LAO Integrated Legal Services Office (ILSO) Ottawa
Listing Category
Short Description
LAO ILSO Ottawa – Representation for eligible clients in family, immigration, eviction and ODSP matters.
Phone
613-569-7448
Address
275 Slater Street, Suite 1101
Ottawa, ON
City
Ottawa
Service Type
Legal Aid & Advocacy
Service Hours
Contact for hours
Eligibility Criteria
Low-income clients meeting LAO criteria
Languages Spoken
English;French
Available Services
Legal Aid & Advocacy
Ottawa Rent Bank / Utility Assistance
Listing Category
Short Description
Rent and utility assistance programs in Ottawa – Help with arrears to prevent eviction or disconnection.
Phone
311 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Rent & Utility Help
Service Hours
Varies
Eligibility Criteria
Tenants facing arrears who meet program criteria
Languages Spoken
English;French
Available Services
Rent & Utility Help
John Howard Society of Ottawa
Listing Category
Short Description
John Howard Society of Ottawa – Supports for people involved with the justice system, including housing and reintegration.
Phone
Contact via 211
Address
Ottawa, ON
City
Ottawa
Service Type
Legal Aid & Advocacy
Service Hours
Contact for hours
Eligibility Criteria
People involved with the justice system
Languages Spoken
English;French
Available Services
Legal Aid & Advocacy

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