Resource Directory

CMHA Ottawa
Listing Title
Short Description
Canadian Mental Health Association Ottawa – Community mental health programs and supports.
Phone
Contact via website or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Mental Health & Counselling
Service Hours
Contact for hours
Eligibility Criteria
People seeking mental health support
Languages Spoken
English;French
Available Services
Mental Health & Counselling
Distress Centre of Ottawa and Region
Listing Category
Short Description
Distress Centre of Ottawa and Region – 24/7 bilingual distress and crisis line.
Phone
613-238-3311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
24/7 Crisis Services
Service Hours
24/7
Eligibility Criteria
Anyone in distress
Languages Spoken
English;French
Available Services
24/7 Crisis Services
Housing Help
Listing Title
Listing Category
Short Description
Housing Help – Eviction prevention, housing search and tenant rights support for west Ottawa.
Phone
613-563-4532
Address
1335 Carling Ave, Unit 214
Ottawa, ON K1Z 8N8
K1Z 8N8
City
Ottawa
Service Type
Housing Help Centres
Service Hours
Contact for hours
Eligibility Criteria
Low- to moderate-income in served wards
Languages Spoken
English;French
Available Services
Housing Help Centres
Action Housing
Listing Title
Listing Category
Short Description
Action Housing – Housing help and eviction prevention for east Ottawa (east of Rideau Canal).
Phone
613-562-8219
Address
214 Montreal Road, Unit 202
Ottawa, ON K1L 8L8
K1L 8L8
City
Ottawa
Service Type
Housing Help Centres
Service Hours
Contact for hours
Eligibility Criteria
Low- to moderate-income east of Rideau Canal
Languages Spoken
English;French
Available Services
Housing Help Centres
Community Legal Services of Ottawa
Listing Category
Short Description
Community Legal Services of Ottawa – Free legal help for low-income residents (housing, income support, immigration, employment).
Phone
613-733-0140
Address
1 Nicholas Street, Suite 422 (and South/West locations)
K1N 7B7
City
Ottawa
Service Type
Legal Clinics
Service Hours
Contact for intake hours
Eligibility Criteria
Low-income residents (OW/ODSP automatic)
Languages Spoken
English;French;interpretation available
Available Services
Legal Clinics
Shepherds of Good Hope
Listing Category
Short Description
Shepherds of Good Hope – Emergency shelters for men and women, drop-in, meals and housing supports.
Phone
613-688-2929
Address
256 King Edward Ave
Ottawa, ON K1N 7M1
K1N 7M1
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7 shelters; drop-in hours vary
Eligibility Criteria
Adults experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Youth Services Bureau of Ottawa (YSB)
Listing Category
Short Description
YSB – Comprehensive youth services including 24/7 crisis line, emergency shelters, mental health, employment and justice programs.
Phone
613-729-1000 (main) / Crisis 613-260-2360
Address
2675 Queensview Drive
Ottawa, ON K2B 8K2
K2B 8K2
City
Ottawa
Service Type
Youth & Family Services
Service Hours
Crisis 24/7; programs vary
Eligibility Criteria
Youth and families
Languages Spoken
English;French
Available Services
Youth & Family Services
Ottawa Food Bank
Listing Title
Listing Category
Short Description
Ottawa Food Bank – Central warehouse and network of 70+ member food programs across the city.
Phone
613-745-7001
Address
2001 Bantree Street
Ottawa, ON K1B 4X3
K1B 4X3
City
Ottawa
Service Type
Food Banks & Meals
Service Hours
Warehouse Mon-Fri 8am-4pm; member agencies vary
Eligibility Criteria
Anyone needing food assistance
Languages Spoken
English;French
Available Services
Food Banks & Meals
The Ottawa Mission
Listing Title
Listing Category
Short Description
The Ottawa Mission – Emergency shelter for men, meals, health services, addiction support and housing programs.
Phone
613-234-1144
Address
35 Waller Street
Ottawa, ON K1N 7G4
K1N 7G4
City
Ottawa
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Available Services
Emergency Shelters
Additional Food Programs – Ottawa
Listing Category
Short Description
Additional food programs and meal services in Ottawa beyond the main Food Bank network.
Phone
211 or 613-745-7001
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Food Banks & Meals
Service Hours
Varies
Eligibility Criteria
Anyone needing food
Languages Spoken
English;French
Available Services
Food Banks & Meals
Additional Outreach Services – Ottawa
Short Description
Additional street outreach and drop-in services in Ottawa.
Phone
311 or 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Outreach & Street Services
Service Hours
Varies
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Outreach & Street Services
Additional Shelter Intake Options – Ottawa
Short Description
Additional shelter intake pathways in Ottawa – Beyond the main 311 line.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7
Eligibility Criteria
People needing emergency shelter
Languages Spoken
English;French
Available Services
Shelter Intake & Assessment Centres
Additional Tenant Supports – Ottawa
Listing Category
Short Description
Additional tenant supports in Ottawa – Rights, advocacy and Landlord Tenant Board help.
Phone
211 or Housing Help 613-563-4532
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Tenant Advocacy
Service Hours
Varies
Eligibility Criteria
Tenants
Languages Spoken
English;French
Available Services
Tenant Advocacy
Additional Employment Programs – Ottawa
Listing Category
Short Description
Additional employment and job programs in Ottawa.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Employment & Job Programs
Service Hours
Varies
Eligibility Criteria
Job seekers
Languages Spoken
English;French
Available Services
Employment & Job Programs
Additional Women’s Services – Ottawa
Listing Category
Short Description
Additional women’s support services in Ottawa – Beyond shelters and crisis lines.
Phone
1-866-863-0511 or 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Women’s Services
Service Hours
Varies; AWHL 24/7
Eligibility Criteria
Women seeking support
Languages Spoken
English;French
Available Services
Women’s Services

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