Resource Directory

Family Shelter Options – Ottawa
Listing Category
Short Description
Emergency shelter options for families via 311.
Phone
311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7 via 311
Eligibility Criteria
Families experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shelter Overflow & Motel Programs
Listing Category
Short Description
Shelter overflow and motel programs when regular spaces are full.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7 via 311
Eligibility Criteria
People needing emergency shelter
Languages Spoken
English;French
Available Services
Emergency Shelters
Essential Health and Social Supports (EHSS)
Short Description
EHSS – Help with urgent dental, glasses, rent/utility arrears and essential items.
Phone
311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Financial Assistance & Benefits
Service Hours
Contact 311
Eligibility Criteria
Low-income Ottawa residents with limited savings
Languages Spoken
English;French
Available Services
Financial Assistance & Benefits
YSB Young Women’s Emergency Shelter
Listing Category
Short Description
YSB Young Women's Emergency Shelter.
Phone
613-288-1343 or 613-260-2360
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Young women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
The Ottawa Mission – Emergency Shelter
Listing Category
Short Description
Ottawa Mission – 24/7 emergency shelter for men.
Phone
613-234-1144
Address
35 Waller Street, Ottawa, ON K1N 7G4
K1N 7G4
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shepherds of Good Hope – Men’s Shelter
Listing Category
Short Description
SGH Men's Emergency Shelter.
Phone
613-688-2929
Address
256 King Edward Avenue, Ottawa, ON
K1N 7M1
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shepherds of Good Hope – Women’s Shelter
Listing Category
Short Description
SGH Women's Emergency Shelter.
Phone
613-688-2929
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Salvation Army Ottawa Booth Centre
Listing Category
Short Description
Salvation Army Booth Centre – Supportive emergency housing for men.
Phone
613-241-1573
Address
171 George Street, Ottawa, ON K1N 5W5
K1N 5W5
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
YSB Young Men’s Emergency Shelter
Listing Category
Short Description
YSB Young Men's Emergency Shelter.
Phone
613-907-8975 or 613-260-2360
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Young men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Ottawa Rape Crisis Centre
Listing Category
Short Description
Ottawa Rape Crisis Centre – 24/7 crisis line for survivors of sexual assault.
Phone
613-562-2333
Address
Ottawa, ON
City
Ottawa
Service Type
24/7 Crisis Services
Service Hours
24/7
Eligibility Criteria
Survivors of sexual assault and supporters
Languages Spoken
English;French
Available Services
24/7 Crisis Services
Sexual Assault Support Centre of Ottawa
Listing Category
Short Description
Sexual Assault Support Centre – Counselling and support for survivors of sexual violence.
Phone
613-234-2266
Address
Ottawa, ON
City
Ottawa
Service Type
Women’s Services
Service Hours
Contact for hours
Eligibility Criteria
Survivors of sexual violence
Languages Spoken
English;French
Available Services
Women’s Services
Ottawa Hand in Hand
Listing Title
Short Description
Ottawa Hand in Hand – City recreation and culture fee support.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Financial Assistance & Benefits
Service Hours
Contact recreation facilities or 311
Eligibility Criteria
Low-income Ottawa residents
Languages Spoken
English;French
Available Services
Financial Assistance & Benefits
Shepherds of Good Hope – 16-Hour Drop-In
Short Description
SGH 16-Hour Drop-In – Safe daytime/evening space.
Phone
613-789-8210
Address
216 Murray Street, Ottawa, ON K1N 5M9
K1N 5M9
Listing Tags
City
Ottawa
Service Type
Outreach & Street Services
Service Hours
Contact for current hours
Eligibility Criteria
Adults experiencing homelessness
Languages Spoken
English;French
Available Services
Outreach & Street Services
City of Ottawa 311 – Shelter Intake
Short Description
311 – Primary number for emergency shelter placement.
Phone
311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7
Eligibility Criteria
Anyone needing emergency shelter
Languages Spoken
English;French
Available Services
Shelter Intake & Assessment Centres
Distress Centre of Ottawa and Region
Listing Category
Short Description
Distress Centre – 24/7 bilingual distress and crisis line.
Phone
613-238-3311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
24/7 Crisis Services
Service Hours
24/7
Eligibility Criteria
Anyone in distress
Languages Spoken
English;French
Available Services
24/7 Crisis Services

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