Emergency services
Life-threatening emergencies, fire, crime in progress and medical emergencies. Call first if anyone is in immediate danger.
Crisis and urgent help
If anyone is in immediate danger, call 911 first. The services below are for the next step: someone to talk to, safety planning, and a local referral. 211, 811 and 988 are not substitutes for 911.
Use the finder All Crisis resources
9-8-8 Suicide Crisis Helpline
Free, confidential, 24/7 suicide-prevention and emotional-distress support by call or text. Also for people worried about someone else.
211 Ontario
Free, confidential 24/7 information and referral to community, social, health and government services across Ontario. Toll-free: 1-877-330-3213. Live chat weekdays 7am–9pm ET.
Kids Help Phone
Canada’s 24/7 free, confidential counselling service for young people, by professional counsellors.
Ontario Poison Centre
Free 24/7 telephone advice about real or possible exposure to poisonous substances. GTA: 416-813-5900.
Assaulted Women’s Helpline
Free, anonymous, confidential 24/7 crisis counselling, safety planning, support and referrals for women in Ontario who have experienced abuse. GTA: 416-863-0511. TTY: 1-866-863-7868. Mobile: #SAFE (#7233).
Fem’aide
24/7 crisis counselling and referral for French-speaking women experiencing violence.
Talk4Healing
24/7 culturally sensitive crisis counselling, advice and support for Indigenous women and their families.
Ontario Victim Support Line
Toll-free information line connecting victims of crime to community services and information about the justice system.
Seniors Safety Line
Free, confidential 24/7 support, safety planning and referral for seniors experiencing or at risk of abuse.
Hope for Wellness Helpline
Immediate, culturally competent counselling and crisis support for all Indigenous peoples in Canada, 24/7, with follow-up referrals on request.
Indian Residential School Crisis Line
24/7 culturally appropriate counselling for former residential-school students and their families.
Missing and Murdered Indigenous Women and Girls support line
24/7 national support line for anyone needing assistance related to missing and murdered Indigenous women and girls.
Black Youth Helpline
Culturally appropriate support for Black youth, families and schools. Toronto: 416-285-9944.
LGBT YouthLine (Ontario)
Confidential, non-judgemental peer support by trained 2SLGBTQ+ volunteers, for people 29 and under in Ontario. Sunday–Friday 4:00–9:30pm ET, plus chat on site.
Text 647-694-4275Official site →
Trans Lifeline (Canada)
Grassroots hotline and microgrants support for trans people, by the trans community.
VAC Assistance Service
Free, confidential 24/7 psychological support and referral for Canadian Armed Forces veterans, former RCMP members, families and caregivers. No need to be a VAC client. TTY: 1-800-567-5803.
Victim Services Toronto
Support, information and referrals for victims of crime in Toronto.
The 519
Toronto community centre offering newcomer and refugee settlement help, groups, counselling and workshops for 2SLGBTQ+ communities.
Not the right need? Browse all resources, or call 211 Ontario at 211 (toll-free 1-877-330-3213) for a local referral.