YSB 24/7 Crisis Line & Online Crisis Chat

Supportive listening and crisis counselling by phone or online chat, plus referrals and short-term follow-up; entry point to YSB integrated crisis services across Eastern Ontario; mobile in-home interventions for ages 0-17 in Ottawa, Mon-Fri 4-9pm

Phone

613-260-2360

Crisis line

613-260-2360;1-877-377-7775

Website

https://www.ysb.ca/services/ysb-mental-health/24-7-crisis-line/

Hours

24/7, 365 days

Who it serves

Youth, Families

Eligibility

Ages 17 and under; parents, guardians, caregivers and concerned adults welcome

Cost

Free

Languages

English, French

How to access

By phone

Accessibility & features

Free, Open 24/7

Last verified: October 1, 2026 · Listing source: ysb.ca. Information can change — please call ahead to confirm hours and availability.