Patient Ombudsman

Independent office that investigates complaints about Ontario public hospitals, long-term care homes and home and community care. Free and confidential; contact the care provider first.

Address

Box 130, 77 Wellesley St W, Toronto ON M7A 1N3

Phone

1-888-321-0339;416-597-0339

Website

https://patientombudsman.ca/

Hours

Mon-Fri 9am-4pm

Who it serves

Seniors

Eligibility

People with an unresolved complaint about a hospital, LTC home or home care service

Cost

Free

Languages

English, French

How to access

By phone

Accessibility & features

Free, Wheelchair accessible

Last verified: October 1, 2026 · Listing source: patientombudsman.ca. Information can change — please call ahead to confirm hours and availability.