Grassroots advocacy and education org; runs a human trafficking info hub, training and survivor support referrals. No physical office; phone/email contact.
Regional home-care intake for Chatham-Kent, Sarnia-Lambton and Windsor-Essex: care coordinators assess and arrange nursing, personal support, rehab therapies, palliative care and long-term-care placement; self-referrals accepted by phone; provincial line 1-833-515-1234 routes to the nearest office.
Regional home-care intake for London-Middlesex, Elgin, Oxford, Perth, Huron and Grey-Bruce: care coordinators assess and arrange nursing, personal support, rehab therapies, end-of-life care and long-term-care placement; no referral required for most services; after-hours on-call care coordinator daily.
Regional home-care intake for Waterloo Region, Guelph and Wellington County: care coordinators assess and arrange nursing, personal support, social work, dietetics, palliative care, community nursing clinics and long-term-care placement; callers may be asked intake questions then connected to a care coordinator.
Wheelchair accessibleEnglish / French
Updated 2026-10-01 · wwhealthline.ca
Ontario Health atHome — Hamilton Niagara Haldimand Brant
Regional home-care intake for Hamilton, Niagara, Haldimand-Norfolk, Brant and Burlington: care coordinators assess and arrange nursing, personal support, rehab therapies, palliative care, community nursing clinics and long-term-care placement; anyone can refer with the client's consent.
Regional home-care intake for Brampton, Caledon, Dufferin County and northwest Toronto: care coordinators assess and arrange nursing, personal support, rehab therapies, respite care and long-term-care placement; community nursing clinics in Bolton, Brampton, Malton, Orangeville and Shelburne; on-call care coordinator overnight.
Regional home-care intake for Mississauga, Halton Region and south Etobicoke: care coordinators assess and arrange nursing, personal support, rehab therapies, palliative care and long-term-care placement; no referral required for most services; on-call care coordinator 9pm-8:30am.
Regional home-care intake for Toronto: care coordinators assess and arrange nursing, nurse practitioner, personal support, rehab therapies, palliative care, school health support and long-term-care placement; walk-in office hours Mon-Fri 8:30am-4:30pm; call 1-866-243-0061 or 416-506-9888.
Regional home-care intake for York Region, south Simcoe and North York: corporate office in Markham; care coordinators assess and arrange nursing, personal support, rehab therapies, palliative care, community nursing clinics and long-term-care placement; local lines 905-895-1240 and 416-222-2241.
Regional home-care intake for Durham, Scarborough, Northumberland, Kawartha Lakes, Peterborough and Haliburton: care coordinators assess and arrange nursing, personal support, social work, palliative care and long-term-care placement; no referral required for most services; local line 905-430-3308.
Regional home-care intake for Kingston, Belleville, Brockville, Bancroft, Smiths Falls and Lanark: care coordinators assess and arrange nursing, personal support, rehab therapies, palliative care, community nursing clinics and long-term-care placement; no referral required for most services.
Valid OHIP card; assessment by a health care professional
Regional home-care intake for Ottawa, Cornwall, Hawkesbury, Pembroke, Renfrew and Winchester: call 1-800-538-0520 or 613-745-5525 to request home and community care services; care coordinators assess and arrange nursing, personal support, rehab therapies and palliative care; community referral forms faxed to 613-745-6984.
Regional home-care intake for Simcoe County and Muskoka: care coordinators assess and arrange nursing, personal support, community nursing clinics, telehomecare, palliative care, school health support and long-term-care placement; no referral required for most services; local line 705-721-8010.
Regional home-care intake for Algoma, Cochrane, James and Hudson Bay coasts, Manitoulin-Sudbury, Nipissing, Parry Sound and Timiskaming: care coordinators assess and arrange nursing, personal support, rehab therapies, palliative care and long-term-care placement; offices in North Bay, Parry Sound, Sault Ste. Marie, Sudbury and Timmins; no referral required for most services.
Regional home-care intake for the Kenora, Rainy River and Thunder Bay districts: care coordinators assess and arrange nursing, physiotherapy, occupational therapy, social work, dietetics, speech-language therapy and personal support, plus long-term-care placement; no referral required for most services; head office line 807-345-7339; satellite offices in Atikokan, Dryden, Fort Frances, Geraldton, Kenora, Marathon, Rainy River, Red Lake and Sioux Lookout.
People with an unresolved complaint about a hospital, LTC home or home care service
Independent office that investigates complaints about Ontario public hospitals, long-term care homes and home and community care. Free and confidential; contact the care provider first.
Anyone with a concern about an Ontario long-term care home
Ministry of Long-Term Care line for complaints about LTC homes. Urgent complaints can trigger a same-day response; other cases are passed to an inspector for follow-up.
Registered charity funded by the Ministry of Long-Term Care. Helps families start and run Family Councils in LTC homes through coaching, training and plain-language resources.
Resident-led non-profit funded by the Ministry of Long-Term Care. Supports Residents' Councils in LTC homes with education, tools and a collective voice to government.
English
Updated 2026-10-01 · ontarc.com
Concerned Friends of Ontario Citizens in Care Facilities
Anyone concerned about care quality in a long-term care home
Volunteer non-profit active since 1980. Helps families advocate on quality of care and safety in LTC homes and presses for stronger regulation and compliance.
Prospective LTC residents, families and caregivers
Government search tool to find and compare long-term care homes. Home profiles show wait lists, amenities, inspection reports and contact details, plus guides on choosing, applying and moving in. Placement questions go through Ontario Health atHome at 1-833-515-1234.
Ministry of Long-Term Care public site. Search any LTC home by name or city to read official inspection reports before choosing a home. Run by the Ministry of Long-Term Care inspections branch.
English / French
Updated 2026-10-01 · publicreports.mltc.gov.on.ca
Ontario Resource Directory
Prepared via EmergencyHousing.CA · www.emergencyhousing.ca/ondir/ · Data updated 2026-10-20
Not saved or tracked. Always call ahead to confirm hours and availability.
24/7 help — always free
Emergency: 911
988 Suicide Crisis Helpline (call/text)
211 All community & social services
811 Health advice (Health811)
Assaulted Women's Helpline: 1-866-863-0511
Kids Help Phone: 1-800-668-6868
Ontario Poison Centre: 1-800-268-9017
Before you go — quick checklist
Call ahead to confirm hours & that space is available