Ontario Works — Region of Durham (Social Assistance)

Region of Durham administers Ontario Works: financial assistance (basic needs, shelter), employment assistance, and emergency assistance. Offices in Ajax (140 Commercial Ave), Oshawa (200 John St W Unit C1A), Uxbridge (2 Campbell Dr, limited hours), and Whitby HQ (605 Rossland Rd E). Also runs a Housing Stability Program for rent/utility arrears. 905-666-6239 is the Region of Durham office line; 1-888-999-1142 (crisis_phone) is the province-wide Ontario Works/ODSP intake line, also listed on the provincial records on-ontario-works and on-odsp — flagged honestly per branch rule.

Address

605 Rossland Road East, Whitby, ON L1N 6A3

Phone

905-666-6239

Crisis line

1-888-999-1142

Website

https://www.durham.ca/living-here/ontario-works-social-assistance/

Hours

Monday to Friday, 8:30 a.m. to 4:30 p.m.

Who it serves

Everyone

Eligibility

Ontario residents in financial need; emergency assistance for people in crisis (fire, flood, loss of home, safety concerns); temporary care assistance for caregivers of children under 18; youth 16-17 not living with parents

Cost

Free

Languages

English

How to access

By phone, Walk-in

Accessibility & features

Free, Wheelchair accessible

Last verified: October 11, 2026 · Listing source: https://www.durham.ca/living-here/ontario-works-social-assistance/. Information can change — please call ahead to confirm hours and availability.