National Overdose Response Service (NORS)

Canada-wide peer-run virtual safer-use/overdose prevention hotline: operator co-creates a safety plan and can dispatch EMS if the caller becomes unresponsive. Operators have lived/living experience of drug use or harm-reduction background; also offers mental health first aid and links to local supports. Funded by Health Canada SUAP. No physical service point. Verified 2026-10-16 on nors.ca and 211 listings (211 Quebec, 211 Saskatchewan); no DB match by name/phone.

Phone

1-888-688-6677

Website

https://www.nors.ca/

Hours

24/7, 365 days a year.

Who it serves

Everyone

Eligibility

Anyone who uses substances and wants support while using, especially people using alone; anonymous (can use a code instead of a name).

Cost

Free

Languages

English, French

How to access

By phone

Accessibility & features

Open 24/7, Phone only, Free

Last verified: October 16, 2026 · Listing source: https://www.nors.ca/. Information can change — please call ahead to confirm hours and availability.