City of Ottawa — Family Shelter

Name: City of Ottawa — Family Shelter
Address: Assigned via City referral — call 3-1-1, Ottawa, ON, CA
Telephone: 3-1-1

Emergency shelter · Ottawa

address confidential — call for intake; City-operated emergency family shelter (formerly Carling Family Shelter site at 2980 Carling Ave, now permanently closed — do not use); families must be assessed/referred by the City via 3-1-1 or 613-560-6000 emergency assistance; City also subsidizes overflow beds and community shelter providers

Address: Assigned via City referral — call 3-1-1
Phone: 3-1-1
Website: https://www.ottawa.ca
Who it serves: Families

Last verified: October 3, 2026 · Listing source: https://www.champlainhealthline.ca/displayService.aspx?id=212115. Information can change — please call ahead to confirm hours and availability.

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