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- The Blue Phone is a free and anonymous safe space for children, young people, and parents - a place where you will be heard... | Online chat is available Monday through Friday, from 9:00 AM to 5:00 PM, when users can communicate with counselors in real time. Messages can also be sent outside these hours by providing an email address, and counselors will respond on the next working day. Verified by the helpline itself (last checked 2026-05-17).
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