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Common questions about helplines in United States
Do I have to be in crisis to call a helpline in United States?
No. You can reach out because you feel lonely, anxious, or overwhelmed — or just because you need someone to talk to. You don’t need a “good enough” reason.
Are these helplines confidential?
Yes. Helplines are free and confidential. You don’t have to give your name, and you can end the call or chat at any time.
Can I contact a helpline about someone I’m worried about?
Yes. Many helplines also support worried friends and family members. You can call about someone else, or browse our guide for supporters.
What if the first helpline doesn’t feel right?
Try another one. Finding the right person can take a try or two — that’s completely normal, and it’s okay to keep looking until it clicks.